Privacy Policy

Effective Date: January 15, 2025
Last Updated: January 15, 2025

Global Media Group (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website https://smartbondrates.co.uk.

1. Who We Are

This website is operated by Global Media Group, based at:

Victoria House, Suites 21/22, 26 Main Street, Gibraltar

For the purposes of data protection law, we act as the data controller when processing your personal information.

2. Information We Collect

We may collect and process the following categories of personal data:

Contact details: name, email address, phone number, postcode.
Investment preferences: details you provide on our forms (e.g. interest in bonds, investment amount).
Technical data: IP address, browser type, operating system, device identifiers.
Usage data: how you interact with our website (pages visited, time spent, referring site).
Marketing preferences: your consent to receive communications.

We do not knowingly collect special category data (e.g. health data) or information about children.

3. How We Use Your Information

We process your personal data for the following purposes, using the lawful bases of consent, contract, and legitimate interests:

To provide you with brochures, guides, or information you requested.
To contact you by phone, email, or SMS (if you have given consent).
To connect you with relevant financial product providers.
To improve our website, advertising, and user experience.
To comply with legal or regulatory obligations.

4. Sharing Your Data

We may share your personal data with:

Product providers and partners relevant to your enquiry.
Service providers such as hosting, analytics, CRM systems, email/SMS platforms, and call centres.
Regulators or legal authorities, where required by law.

All third parties we work with are required to handle your data securely and lawfully.

5. International Transfers

Some of our service providers may process your data outside Gibraltar, the UK, or the EEA. Where this occurs, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses).

6. Data Retention

We retain your personal data only as long as necessary for the purposes described in this policy, typically up to [X years, e.g. 3 years] from your last interaction with us, unless longer retention is required by law.

7. Your Rights

You have the following rights under applicable data protection law:

Right of access – request a copy of your personal data.
Right to rectification – correct inaccurate or incomplete data.
Right to erasure – request deletion of your personal data.
Right to restrict processing – request limits on how we use your data.
Right to data portability – request your data in a portable format.
Right to object – object to processing, including direct marketing.
Right to withdraw consent – if we rely on your consent, you can withdraw it at any time.

To exercise these rights, contact us at: privacy@smartbondrates.co.uk

8. Cookies & Tracking

We use cookies and similar technologies to:

Ensure the website works properly,
Analyse site traffic and performance,
Personalise ads and improve marketing.

For more details, see our Cookies Policy. You can manage cookies through your browser settings or via the consent banner on our site.

9. Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Data Protection Officer
Global Media Group
Victoria House, Suites 21/22
26 Main Street
Gibraltar

Email: privacy@smartbondrates.co.uk

If you are unhappy with how we handle your data, you may also have the right to lodge a complaint with the relevant data protection authority in your country of residence.